How To Fix QuickBooks Desktop Error Code OL-222

QuickBooks Desktop Error Code OL-222 typically occurs when there is a communication issue between QuickBooks and your financial institution's website. To resolve this error, you can follow the steps below:

Step 1: Verify your internet connection:

1. Ensure that you have a stable and reliable internet connection.
2. Test your internet connectivity by accessing other websites or performing online activities.

Step 2: Update QuickBooks:

1. Open QuickBooks and go to the Help menu.
2. Select "Update QuickBooks" and click on "Update Now."
3. Allow QuickBooks to download and install any available updates.
4. Restart QuickBooks after the update is complete.

Step 3: Update bank account information in QuickBooks:

1. Open QuickBooks and go to the Banking menu.
2. Select the affected bank account and click on the Edit ✎ option.
3. Update your login credentials, account information, or any other necessary details.
4. Save the changes and exit the account settings.

Step 4: Disable and re-enable bank feeds:

1. Go to the Edit menu in QuickBooks and select Preferences.
2. Choose Checking and navigate to the Company Preferences tab.
3. Find the bank account experiencing the error and click on Deactivate.
4. Confirm the deactivation and close the preferences window.
5. Repeat the steps, but this time choose Activate to reactivate the bank feeds.

Step 5: Reset the account connection:

1. Go to the Banking menu in QuickBooks and select the affected bank account.
2. Click on the Edit option and choose Edit Account Info.
3. In the Account Details tab, check the Disconnect this account on save checkbox.
4. Save the changes and proceed to reconnect the account by repeating the steps.

Step 6: Clear temporary files and cache:

1. Close QuickBooks and press the Windows Key + R to open the Run dialog.
2. Type "%temp%" (without quotes) and press Enter to access the temporary files folder.
3. Select all files and folders within the folder and delete them.
4. Restart your computer and relaunch QuickBooks.

Step 7: Contact your financial institution:

1. If the error persists after following the above steps, contact your financial institution's customer support.
2. Inform them about QuickBooks Desktop Error Code OL-222 and inquire if there are any known issues with their online services.